Repair & Care For Your Flavel Appliance


There’s never a convenient time for your appliance to break down but if it does, we have options to suit your budget. If you aren’t covered by a guarantee or warranty talk to us about our Service options.

What is it?

Repair & Care is a maintenance & support plan for your broken-down appliance, providing a one-off repair (where repairable) and then ongoing maintenance and support for your product, to help ensure your product continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

Peace of mind

If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can’t fix the initial fault or if the appliance is beyond economic repair , you’ll get a full refund of any monies paid up until that point – no questions asked .

Repair & Care

One-off Repair

UK contact centre open 365 days a year

Initial repair by an expert engineer to get you back up and running

If we can’t fix your initial fault, we’ll refund any monies paid up until that point

Exclusive access to Domestic & General's Appliance Care portal to keep the product in good working order

A remote annual health check on your appliance.

Unlimited phone support from the Appliance Care Team

Set-up and ongoing support for your appliance

Onsite visits by expert engineers if your appliance fails the annual health check or stops working

Product Under Guarantee?

If you appliance is under manufacturer guarantee and you need a repair, call us on:

0333 207 9894

Have An Extended Warranty?

If you already have an extended warranty with us and need a repair, call us on:

0330 123 0469

This Maintenance & Support Plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your home appliance properly maintained, supported and in good working order.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. 03 numbers are included in landline and mobile plans with inclusive minutes.

** Calls cost up to 10.2¢/minute (plus call setup fee of 20¢) from an eircom landline.

Click here if you have an EcoDesign product and would like some basic repair information